One of our clients recently had a computer failure and lost a lot of information.

However, there was no panic because they regularly backed up their records and so thought it was all going to be alright.

To their horror, when they tried to find the information they needed – a lot of it wasn’t there.

They were puzzled. They’d done the back ups. What had gone wrong?

When was the last time you TESTED your backup?

Many companies backup up their data religiously, but when the system fails and they check, they find that there have been error messages (usually ignored) and half the data is just not there. Did you know for instance that if you have a file open (i.e. you have Microsoft Outlook open) during backup, it is not normally backed up. (It is possible to back up ‘open files’ but most small companies do not pay the £400 or so for this extra facility.)

So imagine, you have a failure of the hard drive, go for the backup files and find they are 6 months out of date – how would you survive?

You don’t know who has emailed you for the last 6 months – or what you have sent them. Your client database does not have your newest clients – who are they? Or perhaps you would like to re-enter all your accounts for last 6 months? So, – how valuable is your backup? How valuable is your time?

1. Scary fact:1 49% of small businesses do not back up their data regularly
2. Scary fact 2: 80% of businesses that suffer a major data loss or disk failure for more than 24 hours fold within 12 months
3. Scary fact 3: only 34% of companies that use tape backup ever check the backup, and of those that check, 77% notice some form of backup failure!

KTS Computers Ltd can help you save a potential disaster by testing your backup and making recommendations that could stop you being a statistic – how valuable is that?
In fact, we are so passionate about this that we will give you a complimentary backup review (lasting up to 1 hour) to highlight any potential problems.

KTS Computers Ltd, assuring your business continuity through pro-active IT support
Contact KTS Computers Ltd on 01480 469019 or on http://www.twitter.com/ask_ken and we will discuss options with you.

If you have an IT question just email it to us at sales@ktscomp.co.uk – even if you’re not a customer. We’ll do our best to send you a response by email.

You can also send us a question on Twitter @Ask_Ken

Most of our long standing customers understand that their IT system is a bit like their car (or their own body!) and benefits from regular check ups and a good maintenance programme. Its so much more convenient, not to mention cheaper, to make sure that problems are avoided rather than wait for disaster to strike and then have to go through the annoyance of being without your IT system until it gets fixed. So, to all of our maintenance customers, a big thank you for understanding that this is the best way to get the most from your IT.